For Review Participants
The information and tools on this page are to help your program and staff prepare for the assessment visit. A PowerPoint presentation entitled “What is ClASS?” has been created to to help orient your staff to ClASS purpose, framework, and methodology.
Primary purposes for the ClASS Framework:
- Strengthen existing technical and organizational capacity
- Build capacity through provision of technical assistance
- Promote sustainable care and treatment programs through strong in-country leadership and ownership
- Fulfill grantors’ fiduciary responsibility to monitor and support projects
In addition to helping the grantor fulfill its fiduciary responsibility to monitor and support projects, the ClASS Framework promotes the long-term sustainability of in-country care and treatment programs through strengthened capacity, ownership, and leadership.
Collaboration begins in the initial phase of the ClASS process. During this phase the organization that will be receiving a ClASS visit should work closely with the Project Officer to define the scope of the assessment, the specific objectives for the visit and any priority areas or needs that the program or funder would like for the ClASS reviewers to address.
Extensive work is conducted prior to the actual assessment visit. The purpose of pre-assessment work is to gather and disseminate key information that will establish a knowledge base and properly prepare and inform the assessment team, the program, and all relevant partners.
- Conference Call with Review Team: Prior to the ClASS visit, the review team should have an opportunity to speak with Program Leadership; this is typically done through a conference call facilitated by the sponsoring agency. A sample call agenda
- Sample Assessment Agenda: Outlines the components that comprise an assessment, including the opening meeting, facility or institutional tour, information gathering, and exit conference.
- Document Review List: ClASS visits are most productive when the assessment team can review as many documents as possible in advance of the visit. This list of documents is ideally requested from the in-country partner 30-45 days in advance.
- Preparing an Entrance Presentation: During the opening session at the start of each ClASS review. The review team has the opportunity to meet with the program leadership and staff. Presentations should provide an overview of program highlights. Important elements to include in the entrance presentation include; Brief synopsis of program history/background information, program/project aims, governance structure, organizational structure (represented by an organogram), grants management and program monitoring activities, accomplishments, current challenges, perceived technical assistance needs.
- Assessment Guide: The ClASS Assessment Guide is a useful resource in preparing for a ClASS visit, but is also helpful during the visit to orient staff to what they can expect and to better understand how the information will be gathered and used.
- Exit presentation: Before departing, the assessment team will provide an “Exit Presentation” going over the priority areas for improvement identified by the review team.
- Report: An initial draft report will be circulated for program feedback typically within 30-45 days of completing the assessment. The final report is completed within 90 days of the assessment visit.
- Post Assessment Evaluation: As a part of continuous quality improvement efforts, ClASS participants identified by the reviewers and senior program staff, will be selected to complete an online survey to solicit feedback on the ClASS process, the performance of the review team, and any comments or suggestions on how to improve the implementation of ClASS.
- TA Resources: The ClASS framework has been piloted, refined, and structured for quality improvement. The approach is supported by the prepared implementation, training, and project management resources. These materials, in addition to the modular tools, and technical assistance resources are now available under Technical Assistance Resources(link)